Espanglish Marketing LLC, a marketing agency in the United States with over 8 years of experience, provides services to small, medium, and large businesses both nationally across all 50 states and internationally. Our services include consulting, necessary equipment for photography and videography projects, web and graphic design support, and comprehensive digital and traditional marketing strategies, including promotion, place, product, and pricing strategies.
Contract Policy
Annual Strategy Contracts:
Espanglish Marketing operates primarily under 12-month strategy contracts. These contracts outline the mutual agreement between Espanglish Marketing and the client to collaborate on specific marketing strategies and tasks.
Contracts are sent electronically, and upon mutual agreement and consent, both parties sign to formalize the collaboration.
Project-Based Work:
For specific, short-term projects, Espanglish Marketing does not require a formal contract. Instead, the acceptance and payment of an invoice will serve as the legal agreement between Espanglish Marketing and the client.
The invoice will detail the services provided and the associated costs. By paying the invoice, the client acknowledges and agrees to the terms of service specified therein.
Invoice Policy
Billing:Invoices are issued either monthly or per project, depending on the agreement with the client.
The acceptance of an invoice implies the acceptance of the complete services described within it.
Payment Terms:
Payments are due as per the terms stated on the invoice. Failure to adhere to these terms may result in additional charges or cessation of services.
Cancellation and Refund Policy
Contract Cancellations:
Espanglish Marketing’s contracts include a clause for the cessation of services or termination of the contract, which is clearly stipulated in the contract itself.
Clients must provide a 30-day notice for the termination of services. If notice is given within the current month, the client is liable for the full payment of that month’s invoice plus any administrative fees, which will be communicated formally by our accounting department.
Project Cancellations:
For project-specific cancellations, Espanglish Marketing will evaluate the services rendered up to the cancellation notice and adjust the billing accordingly.
Discounts, promotions, and packages will be voided, and standard rates for labor, equipment rental, and time investment will apply.
Clients on a monthly payment plan are responsible for the full payment of the current month’s invoice, plus a portion of administrative expenses.
Advance Payments and Promotions:
If clients have availed of promotions and made advance payments, Espanglish Marketing will reassess the invoice by removing all promotions and charge for the current month plus administrative costs.
For contracts of three or six months, the refund portion will be one-third of the remaining contract value, excluding any investments in software or hardware, which will be communicated via email.
Refund Process:
Refunds will be processed within 30 to 45 business days after the notification of service cessation, adjusted for operational expenses as described in the project quotation.
Costs for labor and equipment rental will be calculated as follows:
- Specialist labor: $80 per hour per person.
- Professional camera rental: $200 per camera.
- Drone rental: $300 per drone.
- Sound equipment rental: $50 per hour.
- Lighting services: $80 per hour.
- Web engineer services: $100 per hour.
- Professional photography: $300 per session.
- Professional videography: $800 per session.
- Printing or graphic design costs will be market-dependent as agreed by the agency.
Debt Collection
In cases of outstanding debt, Espanglish Marketing reserves the right to transfer the client’s debt to a third-party collection agency to recover the owed amounts.
Additional Information
Espanglish Marketing ensures that all terms and conditions are in compliance with federal and North Carolina state laws to protect both the company and its clients.
This policy aims to provide clarity and transparency regarding our contractual, invoicing, and refund processes, ensuring a fair and legally sound relationship between Espanglish Marketing and its clients.
For further inquiries or detailed explanations regarding our policies, please contact our customer service department
